Shipping Policy
Order summary
- Order deadline: 12:00
- Order processing: 1-2 business days
- Order dispatch: 4-6 business days
- Free shipping
We offer free standard shipping in the United Kingdom!
First, we'll send you a nice confirmation email with a summary of your order. This also means that our guys and gals are busy packing your stuff and getting it ready for despatch, which usually takes 1-2 business days.
Once dispatched, you'll receive another confirmation email, this time with something extra - your tracking code. Your order can be tracked here. You can expect your goodies to arrive in 4-6 business days depending on your location.
Delayed orders
Your order should arrive within 8 business days of placing the order (max 2 handling and 6 transit). However, the UK is a big country and the weather can sometimes be a problem. So please be patient for at least 3 extra business days before contacting us - and then we'll try to find out where your parcel might be.
Order Cancellations
Something happened and you have to cancel your order? No worries, we can do that! Just reach out to info@walker-mode.com and let us know your order number (it's better to do via email than phone - email is always delivered with a time stamp).
You can cancel your order within 24 hours of placing it. If you do this later, you can still return the items, but you will have to pay for the return postage.
This isn't what I ordered!
Did you receive a wrong size, different color or maybe your shirt is damaged? We will deal with it. Please take photos within 24 hours of getting the package and let us know at info@walker-mode.com
Please send:
- Your order number
- The photos of the problem
- And short comment about what's wrong
Nobody likes to get the wrong thing, so we'll make sure we help you as soon as possible.
Contact Information:
Walker Mode is brought to you by ML Commerce, a company registered in Netherlands.
Company number: 93749244
DUNS number: 965511287
Address:
Raadhuisstraat 14
8932 GX Leeuwarden
Have more questions? Please contact customer service.
E-mail: info@walker-mode.com
Phone: +447451267407
Business hours:
Monday - Friday: 9:00 - 17:00